TECHNICAL SUPPORT
Big Dipper provides Digital Watermarking with Forensic Detection to ensure that content owners’ media assets are secure throughout the entire production and distribution process. In addition to robust security measures, Big Dipper also offers convenient online preview and screening capabilities. Users can easily and securely upload a variety of media assets, including dailies, stills, scripts, storyboards, and works-in-progress (WIPs), and access them from anywhere.
The company believes that content security encompasses Technical Support Management. Rights management and matching for live and standard videos are carried out through a number of sophisticated algorithms.
Services
- Technical Support / Helpdesk
- Workflow Management
OUR SERVICES
- Proactive 24x7x365 infrastructure monitoring (with reporting tools)
- Detection and validation of incidents and alerts
- Active performance and utilization monitoring of technical equipment and cloud services
- Continuous monitoring and management of contracted entities against fault and performance measures, and issues remediation
- Management of circuit performance and other technical components
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